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Kutchina Hob Service in Kolkata
For Kutchina hob service in Kolkata, call 9088855524. Built-in hobs are fitted into the counter, which makes them different from a freestanding stove to work on — the technician needs access from above and sometimes from the cabinet below. We handle the Tablet built-in range in 2, 3 and 4 burner, and the rest of the Kutchina hob line.
Key takeaways
- Service number: 9088855524 — all days, 10am to 10pm.
- Authorised Kutchina service centre with in-house technicians.
- Genuine parts, with the work recorded against your unit.
- Costs quoted on the phone before a technician is dispatched.
- Covering Kestopur, Salt Lake, New Town, Rajarhat, Baguiati, Lake Town, Dum Dum, Barasat, Basirhat, Behala, Garia, South Kolkata and Howrah.
Common faults and what they usually mean
| Symptom | Usual cause | What we do |
|---|---|---|
| Auto-ignition not sparking | Failed igniter module or a disconnected electrode lead | Module or lead replaced — the most common built-in hob fault we see |
| One burner out, others fine | Blocked port or a dead electrode on that burner alone | That burner stripped, cleaned and its electrode replaced |
| Flame drops when knob released | Thermocouple or flame-failure device not holding | Thermocouple replaced |
| Glass top cracked | Impact or thermal shock | Glass panel replacement — stop using the hob until it is changed |
| Burner rings sitting unevenly | Warped trivet or a burner cap seated wrong | Refitted or replaced so pans sit flat |
| Gas smell around the counter | Loose union at the hob inlet under the counter | Immediate attention — turn off at the cylinder and call |
A note on built-in hobs
Because a built-in hob is sealed into the countertop, a leak can collect inside the cabinet below rather than dispersing into the room. If you smell gas near the counter, shut the cylinder valve, avoid electrical switches, open the windows and call 9088855524. Do not attempt to lift the hob out yourself — the gas union underneath is easy to damage.
How a service visit works
- Call 9088855524 with the model name and roughly when you bought it.
- We diagnose over the phone as far as we can, and tell you the likely cost before dispatching anyone.
- A technician is scheduled — usually within 24 to 48 hours in the core coverage area.
- The work is done on site wherever possible, using genuine parts.
- The visit is recorded against your unit, so the next technician knows its history.
Areas covered
Kestopur, Salt Lake, New Town, Rajarhat, Baguiati, Lake Town, Dum Dum, Barasat, Basirhat, Behala, Garia, South Kolkata and Howrah. If you are unsure whether we reach you, call 9088855524 and ask — we will tell you honestly rather than book a visit we cannot make.
Frequently asked questions
Do you repair built-in hobs or only replace them?
Repair first. Igniter modules, thermocouples and electrodes are all replaceable parts. Replacement is only recommended when the glass or the gas manifold itself has failed.
My hob keeps clicking after it lights. Why?
Usually a wet or dirty electrode, or moisture under a burner cap after cleaning. Dry the area thoroughly first — it often clears on its own. If it persists, the igniter module is failing.
Can you service a hob installed by someone else?
Yes, provided it is a Kutchina unit. Call 9088855524 with the model name.
Do you cover appliances bought elsewhere?
Yes, as long as it is a Kutchina appliance. Buying from us is not a condition of being serviced by us.
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Book a technician
Call 9088855524 or book a complaint online. Service centre: AC-244 & 245, Ground Floor, Sivam Tower, Rabindrapally, Kestopur, Kolkata 700101 — open all days, 10am to 10pm.