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Kutchina Service Centre Number in Kolkata
The Kutchina service centre number for Kolkata and the surrounding areas is 9088855524, answered all days between 10am and 10pm. That one number covers chimney service, gas stove and hob service, water purifier service, dishwashers and built-in ovens — you do not need a different number per appliance. We are an authorised Kutchina service centre with our own technicians, so the person who takes your call and the person who arrives at your door work for the same business.
Key takeaways
- Service number: 9088855524 — all days, 10am to 10pm.
- One number for every Kutchina appliance — chimney, hob, gas stove, purifier, dishwasher, oven.
- Authorised service centre with in-house technicians, not a call-centre referral.
- Have your model name and rough purchase date ready — it halves the call.
- We cover Kolkata, Salt Lake, New Town, Rajarhat, Kestopur, Dum Dum, Barasat, Basirhat and South Kolkata.
Contact details
| Service & complaint number | 9088855524 |
|---|---|
| digital.kutchinachimney@gmail.com | |
| Hours | All days, 10:00am – 10:00pm |
| Service centre address | AC-244 & 245, Ground Floor, Sivam Tower, Rabindrapally, Kestopur, Kolkata 700101 |
| Book online | Book a complaint |
What to have ready before you call
A service call goes much faster if you can answer four things. It is worth spending two minutes gathering these before you dial.
- The model name — usually on a sticker under the hood, on the back panel, or on your invoice.
- Roughly when you bought it — this tells us whether it is in warranty.
- What it is actually doing — “no suction”, “loud noise”, “lights not working”, “oil dripping”, “not switching on”.
- Whether it failed suddenly or faded gradually — this is the single most useful thing you can tell us. Sudden failure points to an electrical or component fault. Gradual decline is almost always grease build-up, which is a cleaning job rather than a repair.
Service by appliance
| Appliance | Common issues we handle | Details |
|---|---|---|
| Kitchen chimney | Weak suction, noise, auto-clean not working, oil dripping, lights out | Chimney service |
| Gas stove / cooktop | Burner not igniting, uneven flame, gas smell, knob failure | Gas stove service |
| Built-in hob | Auto-ignition failure, flame sensor faults, glass-top issues | Hob service |
| Water purifier | Filter and membrane replacement, low flow, leaks, TDS problems | Water purifier service |
| Dishwasher | Drainage faults, poor cleaning, error codes | Call 9088855524 |
| Built-in oven / microwave | Heating faults, timer and control problems | Call 9088855524 |
Is this the official Kutchina service centre?
We are an authorised Kutchina service centre for Kolkata and the surrounding districts, and we are also an authorised dealer. In practice that means warranty work is handled correctly, genuine parts are used, and your service history stays attached to the unit. Kutchina also runs a national customer-care line; for anyone in our coverage area, calling us directly on 9088855524 is faster, because the technician is dispatched from Kestopur rather than routed through a national queue.
Before you book: two things worth trying
We would rather tell you how to avoid a service charge than take one unnecessarily.
- Suction has slowly got worse over months. That is grease, not a fault. A deep clean will usually restore it — see how to clean a kitchen chimney at home, or book a professional cleaning.
- Nothing switches on at all. Check the socket with another appliance before booking. A dead socket or tripped MCB is a surprisingly common cause.
If the fault is sudden, mechanical or electrical, book the visit — see chimney not working: 10 common problems for how to describe it accurately.
Annual maintenance
If you are calling for a clean two or three times a year, an AMC usually works out cheaper and gets you priority scheduling. See chimney AMC in Kolkata.
Areas covered
Kestopur, Salt Lake (Bidhannagar), New Town, Rajarhat, Chinar Park, Tegharia, Baguiati, Lake Town, Dum Dum, Nagerbazar, Barasat, Madhyamgram, Basirhat, Behala, Garia, Jadavpur, Ballygunge, Tollygunge, South Kolkata and Howrah. Area pages: Salt Lake, New Town, Dum Dum, Howrah.
Frequently asked questions
What is the Kutchina chimney service centre number?
9088855524, all days from 10am to 10pm. The same number covers hobs, gas stoves, water purifiers, dishwashers and ovens.
Do you service Kutchina appliances that are out of warranty?
Yes. Out-of-warranty work is chargeable, and we will tell you the cost before starting rather than after.
How quickly can a technician come?
Usually within 24 to 48 hours across our core coverage area, and often same-day if you call early. Outlying areas such as Basirhat may take a day longer.
Do you service chimneys of other brands?
Our technicians are trained and stocked for Kutchina. Call 9088855524 with the brand and model and we will tell you honestly whether we can help or whether you are better off with that brand’s own service.
Is there a visit charge?
In-warranty work is covered. For out-of-warranty visits there is a call-out charge, quoted upfront on the phone. If you go ahead with the repair, we will tell you how the call-out is treated before any work starts.
Book a technician
Call 9088855524 or book a complaint online. Service centre: AC-244 & 245, Ground Floor, Sivam Tower, Rabindrapally, Kestopur, Kolkata 700101.